![inbound call centre trends banner image](https://cdn.techjockey.com/blog/wp-content/uploads/2022/07/19122411/inbound-call-centre-trends-you-cannot-afford-to-sleep-banner-260x136.jpg)
These 5 Inbound Call Centre Trends You Can’t Afford to Sleep On in 2022
By Kalpana Arya . December 11, 2018
We saw a lot of changes to the call centre landscape in 2018. From the use of messaging apps to speech recognition technologies, organizations are now...