Customer Experience

Way to Streamline Customer Onboarding Process Within an Organization

Summary: Onboarding new customers to a service-based, account-based, or subscription-based firm. So that they can make the most of your…

12 months ago

What are the Benefits of Using Customer Engagement Software

Customer engagement, which is vital for fostering brand loyalty, used to be a lot simpler in earlier times when most…

1 year ago

15+ Interesting CRM Techniques & Customer Retention Strategies

Acquiring new customers is a way to grow your business, but retaining the existing ones is a way to sustain…

2 years ago

D2C Vs B2C Business Model: What’s the Difference

The rise of eCommerce has brought a drastic change in consumers' buying habits and revenue models of businesses. Brands now…

2 years ago

What Is Customer Churn: Tips to Reduce Customer Churn Rate

Customer retention is an important aspect of running a business. Despite the best efforts, every business has to deal with…

2 years ago

Difference Between Customer Service Vs. Customer Support

Customers are the priority for any business. Businesses focus on customer experience (CX) to increase loyalty and the revenue. Customer…

2 years ago

Handling Customer Complaints: 10 Best Complaint Management Software in 2023

Listening to your customers and get inputs you can act on! This will not just help win your existing customers’…

4 years ago

Just Few Days Left Until 2021! 10 Thoughtful Ways to Thank Your Customers

2020 is almost at a close as few days left only, we’ll be ushering in 2021. The lead up to…

6 years ago

What is 360 Degree Feedback?

Do you want to make people anxious at work and create chaos in your organisation? How about making your employees feel…

6 years ago

4 Common Factors Influencing Consumer Buying Behaviour

Have you ever wondered as to why customers pick your products over that of competitors? What drives them to purchase…

6 years ago